Engaging courses guaranteed to take your career to the next level

Engaging course guaranteed to provide insights

Contact Center Management Course

Learn how to manage a contact center from strategy to people, to processes and tools. If you run a contact center at any level, this will become your go to guide.

Call Center 101

Get the skills you need to be able to provide excellent customer service—via email, phone, chat, social media post, or in person.

Customer Experience Bootcamp

Customer Experience has become a ubiquitous term. How do you separate the signal from noise? How do you help your organization transform your customer experience? We can help.

Remote Work

Working remotely is not an imperative for customer experience teams. We have specific learning for healthcare, E-commerce, Hospitality and contact centers let us help.​