Engaging courses guaranteed to take your career to the next level
Engaging course guaranteed to provide insights
Contact Center Management Course
Learn how to manage a contact center from strategy to people, to processes and tools. If you run a contact center at any level, this will become your go to guide.
Call Center 101
Get the skills you need to be able to provide excellent customer service—via email, phone, chat, social media post, or in person.
Customer Experience Bootcamp
Customer Experience has become a ubiquitous term. How do you separate the signal from noise? How do you help your organization transform your customer experience? We can help.
Remote Work
Working remotely is not an imperative for customer experience teams. We have specific learning for healthcare, E-commerce, Hospitality and contact centers let us help.