We help you emotionally Connect with your customers!
Better Experience Group helps organizations focus on transforming their Employee and customer experiences utilizing our proprietary methodology. Led by Amas Tenumah, an author, speaker and consultant specializing in Customer Experience strategy and operations.
What we do
Client-focused strategies to enhance revenues, drive new and repeat business, and delight your customers
We help you delight your customers, transform your organization with a new customer-centric strategy, and a customer-focused culture at every level. I help companies reduce customer churn, increase loyalty, and measurably improve profits and revenues.
As a speaker, I enliven your audience, inspire bold action, cast light on best practices, and draw to your attention managerial insight you have not pondered. I create a-ha moments – episodes of enthusiasm, reflection, inspiration and intellectual enrichment.
Leveraging my years of experience and insights, my writings helps companies find and implement the right people, processes and technology to transform the Customer Experience and deliver results.
Get access to the video library where I teaches the concept of Customer Experience, and explains why a new and transformational approach is absolutely essential in today’s age of the empowered consumer.
“Mr. Tenumah empowers his audience to boldly change the way we go about our work. He dares all of us to lead our profession so that the “customer” and the employee will benefit from the change.
Jonny Griffin (M.A) - Program Director
Amas Tenumah consults with companies on transforming their Customer Experience. A public speaker and prolific author, Amas has dedicated his career to improving the customer experience, both from a strategic and operational point of view. By focusing on the Customer Experience as a key component of customer loyalty, he is able to help companies reduce customer churn, increase loyalty, and measurably improve profits and revenues.
Leveraging his years of experience and insights, Amas helps companies find and implement the right people, processes and technology to transform the Customer Experience and deliver results.